$4.95 for orders up to $89.99.  FREE SHIPPING ON ORDERS OVER $90 so load up.

- When will my order ship? -

Orders ship U.S. Postal Service First-Class or Priority Mail.  Due to the nature of the custom product, product takes 2 to 3 days (average) and ships out of Charlotte, NC thus arriving around 7 days depending on the weekend.  

- Can you expedite my order? - 

We cannot expedite orders unfortunately. Thanks for your patience, we’re a small business doing our best to take care of customers and growing the business.  If you are worried about a timeline, always fall on the safe side as we are not able to offer returns as the following explains - 


Due to making this item custom for you, exchanges/returns are not possibly unless there is a material defect in the product.  Please check over the size chart to ensure you receive a product that fits.  If there is a material defect with the product please email Info@theHeritageLine.com with your order number, a description of the issue and a photo of the problem.  

- My email receipt lists the wrong shipping address for my order, how to I change that? - 

ASAP - email 1. your name and 2. the correct address to Info@theHeritageLine.com

- Where is my tracking number? -

Tracking numbers will be sent via email upon our packing of the order. 

- I haven't received my package yet, what should i do? - 

Check the tracking info on the link you received via email upon purchasing, the most common problem is the Post Office holding a package and problems are often fixed that way so please check with your local post office.

- How do your products fit? - 

Important Question - Check the following for a sizing chart - SIZING CHART

- Can I change my order after it has been placed? - 

Unfortunately we cannot change any order after it has been submitted.  In addition, we can't add items to orders after they have been placed. 


 The only international shipping is to APO addresses - Simply scroll to the bottom of the "States" list and find the "Armed Forces" option.

- Do you take suggestions of ideas for new ideas? - 

Yes, just email us and if enough people also send the same idea...we'll do our best to get it moving

- Can you make me a custom product for my organization/fraternity/company? - 

Unfortunately we cannot - unless you'd like to buy over 1,000, if so then email us!

 - Retail store interested in carrying the brand? - 

We are looking to expand the brand in the future, so simply - email the name, location, and facebook page for your store to Info@theHeritageLine.com. 

- Contact us at 615-852-8723, Info@TheHeritageLine.com, or 1004 8th ave. s. #300 - Nashville, TN 37203